TúNiyi is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data — including phone numbers used for SMS marketing.

⸻

1. Information We Collect

• Personal Information: Name, email address, phone number, shipping and billing address.

• Order Details: Products viewed or purchased, order history.

• Device Data: IP address, browser type, device information, cookies, and site interaction history.

• SMS Program Data: Phone numbers and opt-in timestamps collected during checkout, form submission, or sign-up.

⸻

2. How We Use Your Information

• To fulfill orders and provide customer service

• To send order confirmations, updates, and exclusive SMS/email marketing content (if opted in)

• To send cart reminders via SMS (if opted in)

• To personalize your site experience and improve our services

⸻

3. SMS Abandoned Cart Disclosure

TúNiyi’s website uses cookies and tracking tools to monitor items placed in your cart, including if and when you leave the site without completing a purchase. This information may be used to trigger SMS cart reminders if you have opted in to receive text messages.

⸻

4. Data Sharing

We only share data with third-party partners that help us operate the website, process payments, or send communications (e.g. Klaviyo, Stripe, USPS).

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your personal information, including SMS opt-in data, to anyone.

⸻

5. Location Tracking (If Applicable)

TúNiyi may collect location data through browser or device settings to help tailor content, suggest nearby delivery options, or optimize your experience. Location data is collected only when explicitly allowed by you and is never used to send unsolicited messages.

⸻

6. Your Rights & Choices

• You may unsubscribe from marketing emails or texts at any time by clicking “unsubscribe” or replying STOP to any SMS message.

• You may request access, correction, or deletion of your data by emailing hi@tuniyi.co.

⸻

7. Cookies

TúNiyi uses cookies to remember your preferences, track cart activity, and personalize your experience. These cookies also help us identify cart abandonment events to determine when to send SMS reminders (if opted in).

⸻

8. Changes

We may update this Privacy Policy periodically. When we do, we’ll revise and notify you of any material changes.

⸻

9. Contact

For any questions, please contact us at hi@tuniyi.co.

⸻